About Us
Packages and Pricing
Sample Song Library
Wedding Top Ten
Wedding Reality Check
FAQ
Equipment Info
Contact Us
Home - Spin City Productions
 
Clients:  
Login to view your event information.
Login Now
 
 
 

Frequently Asked Questions:

Selecting a Disc Jockey that is best suited for your event is not as easy as it would seem. If all it took to be a great DJ was to know how to play recorded music, then anyone could be a great DJ. Unfortunately there is more to musically hosting an event than meets the viewer’s eye. Some people will phone into our business line and be concerned strictly with price. While pricing is an important component with respect to the budget of any function, being concerned only with price would suggest that any given DJ service is the same as any other DJ service. This could not be more inaccurate as there are other points to consider. Below are some suggested questions and important topics of discussion that should be addressed when interviewing a DJ service to musically entertain your guests; as well as our answers to those specific questions.

How Much Experience Do You Have?
We have over 18 years of musical DJ experience.

Do You Use Professional Equipment?
Absolutely! Our sound systems are comprised of the highest quality components which are professionally mounted in an aesthetical manner. Our music library contains only legally purchased music in digital format…no illegal MP3’s. Equipment buffs can visit our equipment page.

Do You Bring Backup Equipment?
Yes. Even high quality equipment can fail. Having backup equipment provides the security needed to insure the success of your event should the unlikely occur.

Are you insured?
Yes, we have a certificate of liability that is valid in all 50 states.

How much time prior to my event will you arrive?
We reserve a minimum of 60 minutes prior to your event for setup and sound check.

What is your attire at my event?
Tuxedo attire is worn at weddings. Suit attire is worn at formal corporate events and parties.  Dress slacks with a company logo shirt may be worn at informal parties and dances.

Will you take song requests at my event?
Absolutely! By design, our focus is to assist in musically entertaining you and your guests. Requests are encouraged periodically throughout your event. Exclusions are made only with respect to songs that contain explicit lyrics or songs that are expressly on the client’s "do not play" list.

Do you play any types of games at the event?
If you would like personal props at your event (i.e. lighted necklaces, bracelets, leis, etc…) we will be happy to incorporate that into your package. Any special requests should be addressed to us during your consultation.

**Please note that due to insurance liability constraints, we are excluded from participation in any form of "musical chairs" as well as the "Limbo Rock".

We’re getting married at our reception facility. Can you provide music for our ceremony in another area  of our venue’s grounds?
Yes, we do offer this service with a nominal setup charge for the second system.

Can you provide me with references?
We are happy to provide references upon request.

Do you offer any type of guarantee?
Yes. Our money back guarantee is listed on our pricing menu page.

What is required for me to hold a date for my event?
Available dates will be reserved only with a signed contract and receipt of the standard $200.00 nonrefundable deposit for all events. Confirmed bookings are contingent upon the receipt of good funds.

How may I pay for my event?
We currently accept Mastercard, Visa, Discover, cash, and checks. Outstanding balances on all bookings are due in full 14 days prior to your event. In special circumstances where your balance will be paid on the day of your event, payment by certified funds is required.

What happens to any funds paid if my event is cancelled?
While all deposits are nonrefundable, we will apply any paid balance toward a future event as long as the new event falls within 12 months of the original date booked. Please note that any rebooked dates are subject to availability and applicable pricing.

What if I wish to extend my event beyond the scheduled time?
Overtime at your event is possible and is based on the availability of your event venue as well as our availability with respect to other scheduled events. If your event is scheduled for the daytime, you may want to inquire as to whether there are other scheduled events after yours so as to avoid any scheduling conflicts. Overtime fees are also listed on our pricing menu page.

Will I be asked to be a reference after my event?
Within a few weeks after your event we will send a brief questionnaire about your experience with us.  This questionnaire enables us to get valued feedback about our business so that we can continue to provide the highest quality in entertainment. This questionnaire also gives you the choice to opt in or out of being a bona fide reference. Your personal information will never appear on a testimonial page and we will never give out any contact information that is not expressly authorized by you.

 
 
 
 

SPIN CITY PRODUCTIONS
Toll Free:
866-CITY-MIX
Connecticut: 860-257-4412

© 2006 SpinCityProductions
Site Designed by
Hosting Connecticut, LLC